Terms of service
Plain-language terms for using the Sites Proven website and ordering a website from us: mockup, payment, ownership, care plans and limits.
About these terms
These terms apply when you use sitesproven.com or order a website from Sites Proven. They are a plain-language draft; a lawyer will review this text before paid services launch. Your signed contract for a project always comes first if it differs from this page. Contact: hello@sitesproven.com.
Using this website
The information on this site is for general guidance about our services. We try to keep it accurate, but prices, timelines and offers may change, and the contract for your project sets what applies to you. Please do not misuse the forms or send content that is unlawful or that you have no right to send.
The free mockup
We make a free homepage mockup after your request or brief. It is shown by link, on a phone and a desktop view, with one round of edits. One mockup per client. We hand over the files only after payment. If you do not like it, you owe nothing.
Contract and payment
If you like the mockup, we sign a contract that states the package, the price, the scope and the timeline in business days. You pay a 50% deposit when you sign and the remaining 50% at launch. Prices on the website are in US dollars. The first-year domain cost is deducted from your second payment.
Your materials
You send the descriptions, photos, logos and other materials for the site. You confirm that you have the right to use them and that what you tell us about your business, such as licenses, insurance or years in business, is true. We do not publish claims you cannot support. You approve every word before launch.
Timeline
The timeline starts on the day we receive your materials. Late materials or late replies move the dates accordingly.
Edits and fixes
Your package includes two rounds of edits, or three in Business+, and 14 days of free fixes after launch. Please send notes as one list per round. Work beyond the agreed scope is $60 an hour and is quoted in advance.
Ownership
You buy the domain in your own name and account. After the final payment you receive the code and all access, and the site is yours. Third-party materials, such as fonts or booking services, stay under their own licenses and subscriptions.
Hosting and third-party services
The site runs on Cloudflare’s free plan in your own account. Cloudflare, booking services and similar providers have their own terms and limits, and we do not control them. If a paid plan were ever needed, we will tell you in advance.
Care plans
Care, $39 a month, and Care+, $89 a month, are optional. The first three months are included with every website we build. A plan covers monitoring, the form check, certificate renewal and the monthly allowance of small edits described on the care page. You can stop a plan by writing to us; the site keeps working and only monitoring and edits stop. The details of billing are set out in your contract.
What we do not promise
We do not promise leads, sales or first place in search results: rankings depend on competitors, reviews and time. We do not guarantee legal compliance such as “ADA compliance”, we do not build user accounts and logins or custom-coded payment processing, and we do not write or buy reviews.
Limits of liability
We work carefully, but we cannot promise that a site will be free from every error or that outside services will always be available. To the extent the law allows, our liability for a project is limited to the amount you paid for it. Nothing here limits rights that the law does not allow us to limit.
Privacy
How we handle your data is described in the privacy policy.
Changes to these terms
We may update these terms. The date of the version you agreed to in your contract applies to your project. Questions are welcome at hello@sitesproven.com.